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No problems, if you didn't find what you were looking for in the help tab 'just to the lower left' of the dashboard. Reach out to us via the support chat at the bottom right.
1 bot means 1 Facebook page or 1 whatsapp number or 1 Instagram account, etc. And we offer omni channel, if you put this 1 bot in the omni channel, you can build the bot that available in the 8 channels we support currently(Messenger, WhatsApp, Instagram, Wechat, Line, Viber, Google Business Messenger, Telegram)