Flochat
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  • Start Here
    • Welcome 👋
    • Getting Support
    • FAQ's
    • Pricing Plans
  • GETTING STARTED GUIDE
    • Introduction
    • Set your goals
    • Building your chatbot
    • Maintain success
  • CHATBOT GUIDE FOR BEGINNERS
    • Introduction
    • What is a chatbot
    • Channels
    • Benefits & importance
    • Use cases
  • PLATFORM
    • Introduction
      • Change Password
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      • Getting Started Checklist
      • Platform Overview
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      • Integrations
        • Stripe
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        • Data Store
        • Twilio
        • Signalwire
        • Email (SMTP / Gmail)
        • MailChimp
        • VideoSdk
      • Ecommerce
        • Setup Ecommerce
        • Use Ecommerce in the Flow
    • Connect to Channels
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  • Flow Builder
    • Flow builder overview
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      • Steps
      • Question step
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    • Sub Flows
      • Sub Flow
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  • Artificial Intelligence
    • OpenAI | ChatGPT
      • Connect OpenAI
      • Chat with AI Basics
      • What are Functions
        • Functions in Flows
        • Capturing Data
        • Generate function with AI
        • Combine chat completions & Functions
      • What are Embeddings
        • Create Embeddings
        • Add Embeds to your Flow
        • Error Handling
        • Combine Embeddings with Functions
    • GitBook Lens AI
  • Mini Apps
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  • Users
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  • Bot Automation
    • Keywords
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  • Contents
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    • Personas
    • Menus
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  • Tools
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    • Admins
    • Multi Languages
    • Inbound Webooks
  • Broadcasting
    • Broadcasts
  • Developers
    • Chatbot API
  • BETA LAUNCH
    • Day One
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FAQ's

PreviousGetting SupportNextPricing Plans

Last updated 2 years ago

I need assistance

No problems, if you didn't find what you were looking for in the help tab 'just to the lower left' of the dashboard. Reach out to us via the support chat at the bottom right.

Our amazing support team is always on standby to help.Getting Support

Do you have a free trial?

Yes we do you can sign up for a 14-day full access trial

What happens when my free trial is over?

When this happens you have two choices. Either upgrade to a paid plan or enjoy our free forever plan instead.

How does Email and SMS pricing work?

We don't charge you to send emails. It's FREE. You can connect through SMTP or Sendgrid or Gmail. For sending SMS, Flochat doesn't handle the billing for SMS, you can sign up directly with our service provider(, or ), Check their official pricing for details.

Can I cancel at any time?

Yes you can without any issues. Just go to your billing section to cancel the plan.

Are you GDPR & HIPPA compliant?

Yes, Flochat is GDPR &HIPPA compliant

What does 1 bot in business plan means?

1 bot means 1 Facebook page or 1 whatsapp number or 1 Instagram account, etc. And we offer omni channel, if you put this 1 bot in the omni channel, you can build the bot that available in the 8 channels we support currently(Messenger, WhatsApp, Instagram, Wechat, Line, Viber, Google Business Messenger, Telegram)

You can read more

here
Twilio
Signalwire
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here